Business Case : Identify The Components and Purpose of the Strategic Plan
Question
Business Case :
In this professional business report, you must at least cover the following points adequately: Identify the components and purpose of the strategic plan to address the above concerns;
Identify the need for changes; Internal change drivers / influencers and assessments; External change drivers / influencers and assessments; Develop a current state of the organization; and Identification of critical success factors (CSF).
Answer ( 1 )
Part 1: Components and purpose of strategic planning:
The components and purpose of the strategic plan to address the different concerns are stated below.
a. Vision: To adapt a new support system called cloud computing so that the five years old ERP solution that requires a lot of support and maintenance can be replaced so that effective methods of support could be deployed.
b. Mission: The mission is to improve the support system so that effective decision making based on the updated inputs using cloud computing could be applied.
c. Objectives: The objectives of the strategic plan are to remove high cost and low efficient ERP solution so that effective cloud computing can be deployed in the business process.
d. Strategies: The strategies that could be applied include the removal of five years old ERP support system and replacement of CRM solution with new cloud computing option.
e. Action plans: The action plan would be improving the efficiency of the decision-making process by offering new age cloud computing support system to the business.
Part 2: Identifying the need for change:
The need for changes includes the followings.
a. The ERP solution that has been in place for five years requires support and maintenance from skills that are not currently available with the company.
b. The CRM solution is immobile, and therefore it is incapable of providing support to the executives during the decision making process.
c. The use of wearable provides greater customer value.
Part 3: Identifying the internal change drivers:
The internal change drivers include the followings.
a. Capabilities: The capability of the company is vital internal change drive which is equipped with ERP system and CRM solution so that the efficiency of the business process can be achieved.
b. Resources: The resources of the company are installed from last five years in ERP system for which the support and maintenance are not currently available with the company.
c. Inventions: The invention of cloud computing and its acceptance can help the company save huge money and efforts earlier installed in ERP system and CRM solution.
d. Dissatisfaction: The internal dissatisfaction of the company from ineffective support system is resulting in creating interest towards acceptance of a new system of cloud computing in the business process.
e. Desire: The desire of the high-level executive of the company to bring change and support in the decision-making process through the deployment of effective and efficient cloud computing capable of serving from the different online destination.
Part 4: Identifying the external change drivers:
The external change drivers include the followings.
a. Competitors: The rising competition in the market is working as an external driver for Customers: The customers of the company looking for efficient delivery of service are acting as a driver for external change.
b. Change so that the company could maintain its sustenance and growth in the market.
c. Investors: The interest of the investor’s to upgrade the business capabilities is working as another external driver for change so that the business process could uplift its abilities and get ready for the new era change.
d. Technology: The technological change through the introduction of cloud computing has become another factor driving towards change.
Part 5: Developing a current state of organization:
The current state of the organization can be stated as follows.
a. Planned change: The organization is ready for planned change that is to occur in various steps. These steps include applying cloud computing in the business process and allowing usage of wearable’s that could support the decision-making process.
b. Collateral structures: The collateral structure in the current state of organization requires updated and high efficient mode of information exchange so that decision-making process can be supported.
c. Teamwork: The teamwork within the organization needs to be developed so that the business objectives could achieve through joint efforts of the team members.
d. Educative strategy: The organization’s employees require Upgrading their skills and abilities so that they can adapt easily to the new change that is brought into place through cloud computing.
Part 6: Identifying the critical success factors or CSF:
The critical success factors include the followings.
a. Client: Service orientation in place and application of a structured way of dealing with customers is the critical success factor for the organization so that business could attract more customers and achieve satisfaction for the existing.
b. Process: Standardized, controlled and repeatable activity in the process is another critical success factor that is needed to be deployed to upgrade the business process and accomplish high efficiency in it.
c. Technology: Cloud computing implementation and development of the automated upgraded system in place through wearable is another critical success factor that needs to be deployed for technological up gradation.
d. People: Increasing team morale, reward, and retention is another critical success factor that is required to be installed in the business place so that employees could deliver the best of their knowledge and skill at work.