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PART C Complete the following activities: 1. Write a customer service analysis Review all of the following documents: ● Customer Emails and Responses sent by the customer service staff. ● Customer Service Policy ...

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PART B Complete the following activities: 1. Write a regulations report. Use the Internet to find out about legislation and regulations that the company needs to abide by in its delivery of services and ensure that this information is incorporated into ...

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You may like to think about this issue in light of these questions: 1. How did working with others from diverse cultural backgrounds affect your ability to communicate and accomplish your personal goals? 2. What have ...

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Question 1 (15 mark). Create and provide a Context Diagram for the given case study. Question 2 (20 mark). Create and provide a Level 0 Data Flow Diagram (DFD). The Level 0 DFD should contain all the major high-level ...

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Questions Provide answers to all of the questions below: 1. Explain: • the purpose and content of an operational plan • the role of an operational plan in achieving the organisation’s objectives • the purpose and content of a contingency plan. 2. Explain the difference between ...

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Tasks: 1 Stakeholder Analysis Write up a list of the stakeholders involved, use the Stakeholder Analysis Matrix from the lecture slides as an example. Include any relevant information (including imaginary contact details). Management would like this in a formal Blue coloured table.

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Assessment 2 Detail This assessment requires students to work individually to critically review quality and risk concept to discuss its application in a project environment and its impact on project life cycle. Student is also required to discuss about ...

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Assessment 3 Detail This assessment is designed to assess your technical skills in communicating project status effectively to different stakeholders. You are required to work individually, and you will be provided with a unique project scenario. You are required ...

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1. List five budgeting processes that should be standardised in workplace budgeting procedures. Budgeting processes i. ii. iii. iv. v. 2. Below are tools used in project budgeting processes. Explain how each tool is used in budgeting processes. Tools Explanation i. ...

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Activity 1C Question 1: Based on case study A and B, identify one direct cost and one indirect cost of the project. Question 2: Complete the following risk assessment with two potential risks of the project: Risk Level ...